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  Business Process Outsourcing (BPO) What Does Business Process Outsourcing (BPO) Mean? Business process outsourcing (BPO) involves  employing a  third-party provider company for any business process  that might   rather be  done in-house, especially those considered “non-primary” business activities and functions. Examples include the outsourcing of payroll, human resources (HR), accounting, and customer/call center relations,  furthermore  as various  forms of  data gathering, and front-line service work, among others. Some  styles of  BPO  also are   referred to as  information technology-enabled services (ITES).  Explains Business Process Outsourcing (BPO) In a very basic sense, most  forms of  Business Process Outsourcing  may be  separated into two major categories – front-office and back-office services. Back office services, in general, are things like accounting and research,...